What can I expect when I arrive for a show, concert, or event?
All guests will be asked to remove certain metal items from their pockets before walking through a metal detector. As you walk through the detector, screening officers will also check any bag you have brought with you for prohibited items. If the metal detector alarms, you will be asked to check for items you may have forgotten to remove before you entered the metal detector. You will also be asked to go through a secondary screening.
Can I expect a big delay before I will be able to enter the venue?
We are working hard to ensure that our entrance screening procedures are fast and effective. While we do not believe these machines will cause a significant delay, we do encourage you to arrive early to your scheduled show or performance to ensure you have plenty of time to arrive, go through screening, find your seats and enjoy the opening act or preshow entertainment. You can help us make this process faster and more efficient by minimizing the items that you bring with you to the show.
Can I bring in a wheelchair?
Of course! Guests who are unable to walk through the metal detector, including guests in wheelchairs, will be screened at the ADA entrance with our secondary screening methods.
Does my child need screened?
Everyone entering the venue must be screened. Infants and toddlers who are unable to walk through the machines on their own may be carried through by a parent or guardian.
What is your bag policy?
Oversized bags are not allowed unless medically necessary, such as medical devices, diabetic supplies, etc. All bags are subject to search. Please plan to secure luggage, large backpacks, and other oversized items at your home or in your vehicle.
Why are you using metal detectors?
We are constantly evaluating our security policies and procedures to ensure we are fostering a safe environment for our guests that is in line with security standards at venues across the country, and enhanced entry screenings are a part of those procedures.
Are metal detectors safe to walk through?
Yes, these types of machines are regarded as safe to walk through. The electromagnetic field these devices emit is weak and comparable to the field emitted by the Earth. However, if you are not comfortable with this screening at any point, you can request a hand wand or pat down screening.
Are animals allowed?
Please leave pets at home, pets are not permitted on the Fairgrounds. Do not leave them in your vehicle.
Emotional Support animals are not allowed on the Fairgrounds. ONLY SERVICE animals as defined by the Americans with Disability Act are allowed on our facilities.